Romwe shipping guide

ROMWE Shipping: Guide and Information

With ROMWE being one of the fastest growing fast fashion eCommerce stores in the world, we’ve put together a comprehensive guide that will teach you everything there is to know about the ordering and shipping process. 

Here is a list of topics this guide covers:

What is ROMWE?

ROMWE is one of the fastest growing fashion companies with an increased online presence. It was founded back in 2010 and is headquartered in Nanjing, China. Since then, it has expanded with physical offices and warehouses throughout the world. 

The website launched in 2011 along with a mobile app and ROMWE first entered the European and Dubai Market in the years 2012 to 2016. Another great milestone that was achieved by ROMWE was its official opening in the United States in 2016. 

Romwe website
ROMWE’s Website

More recently, they’ve continued to strengthen their shipping options, product offerings and also expanded their eCommerce platform and social media presence. ROMWE is also actively collaborating with up and coming designers to keep up with the latest fashion trends. 

The company positions itself as a quality and affordable online store targeting markets for the youth with product offerings such as accessories, as well as a diverse range of apparel. 

All items can be purchased via their website or mobile app. ROMWE has an extensive logistics network and ships to more than 100 countries. Due to their rapid growth, they were able to expand their logistics infrastructure globally to offer reduced delivery times.

ROMWE Shipping Cost & Shipping Time 

ROMWE ships to a wide variety of countries and the delivery time depends on the destination country, as well as the shipping method that was selected when placing the order. 

Take note that shipping to the United States is slightly different than some other countries, as ROMWE operates warehouses in certain states. Below, you’ll find a summarized shipping table for easier reference. 

Please note that not all countries are in this list and you will be able to follow the links below the tables for more information on that. Additionally, take note that you’ll need to add 4 – 6 days for processing time when shipping to the United States and 3 – 7 days for all other countries. 

North America

CountryShipping CostDelivery TimeFree Shipping
United States$3.99
Economic Shipping

$4.99
Standard Shipping

$19.90
Express Shipping
10 – 14 Days
Economic Shipping

10 – 12 Days
Standard Shipping

8 – 10 Days
Express Shipping
Orders over $19
Economic Shipping

Orders over $39 Standard Shipping

Orders over $159
Express Shipping
Canada$3.84 – $5.38
Standard Shipping

$20.03
Express Shipping
10 – 16 Days
Standard Shipping

14 – 20 Days
Express Shipping
Orders over $37.74 
Standard Shipping

Orders over $99.37
Express Shipping

For exact delivery times and shipping for the United States, please see this shipping page on ROMWE’s website. 

Europe

CountryShipping CostDelivery TimeFree Shipping
Austria€8,89
Economic Shipping

€14,23
Standard Shipping
20 – 26 Days
Economic Shipping

14 – 20 Days
Standard Shipping
Orders over €79,18
Economic Shipping

Orders over €114,77
Standard Shipping
Denmark€8,89
Economic Shipping

€14,23
Standard Shipping
22 – 28 Days
Economic Shipping

18 – 24 Days
Standard Shipping
Orders over €79,18
Economic Shipping

Orders over €114,77
Standard Shipping
Finland€14,23
Standard Shipping
18 – 24 Days
Standard Shipping
Orders over €114,77
Standard Shipping
Germany€5.99 – €7.99
Standard Shipping
14 – 20 Days
Standard Shipping
Orders over €59
Standard Shipping
Netherlands€11.56
Standard Shipping
12 – 18 Days
Standard Shipping
Orders over €79.18
Standard Shipping
Sweden€14,23
Standard Shipping
18 – 24 Days
Standard Shipping
Orders over €79.18
Standard Shipping
Switzerland$10.10
Economic Shipping
12 – 16 Days
Economic Shipping
Orders over $88.80
Economic Shipping

For exact delivery times and shipping costs for Europe and all other European countries not mentioned in this list, please see this shipping page on ROMWE’s website. 

Africa

CountryShipping CostDelivery TimeFree Shipping
Cameron $27.99
Express Shipping
8 – 20 Days
Express Shipping
Orders over $129
Express Shipping
Egypt$27.99
Express Shipping
8 – 20 Days
Express Shipping
Orders over $129
Express Shipping
Nigeria$21.99
Economic Shipping
10 – 28 Days
Economic Shipping
Orders over $89
Economic Shipping
South Africa$21.99
Standard Shipping
20 – 22 Days
Standard Shipping
Orders over $89
Standard Shipping

For exact delivery times and shipping costs for Africa and all other countries not mentioned in this list, please see this shipping page on ROMWE’s website. 

Oceania

CountryShipping CostDelivery TimeFree Shipping
Australia AU$6.99
Standard Shipping
20 – 22 Days
Standard Shipping
Orders over AU$69
Standard Shipping
New ZealandAU$16.81
Economic Shipping

AU$15.88
Standard Shipping
22 – 26 Days
Economic Shipping

20 – 22 Days
Standard Shipping
Orders over AU$129.91
Economic Shipping

Orders over AU$185.99
Standard Shipping

For exact delivery times and shipping costs for Australia and New Zealand, please see this shipping page on ROMWE’s website. 

How Long Does ROMWE Shipping Take?

Shipments from ROMWE take about 8 – 14 days to be delivered to addresses in the United States. While Economic and Standard shipments take about 10 – 14 days to arrive, the fastest way is through the express shipping method which takes about 8 – 10 days on average. 

Take note that the actual delivery times for the United States also depend on the state and city. Once placing an order, you’ll be presented with an accurate delivery time. 

For countries in Europe, ROMWE’s shipping time is about 12 – 20 days, African countries about 10 – 30 days and countries in Asia about 8 – 14 days. Be reminded that the actual delivery time may differ depending on the exact country and delivery method selected. 

How Much Does ROMWE Shipping Cost?

For the United States ROMWE’s shipping costs range between $3.99 and $19.90. Economic Shipping starts at $3.99, Standard Shipping is priced at $4.99 and Express Shipping is available at $19.99. 

For all other countries, shipping charges start from as low as $5 and can reach up to $30. This depends on the country, as well as the type of shipping methods that are available. 

ROMWE Shipping Methods 

ROMWE ships to more than 100 locations around the world. While it can be a little complicated to find out which of ROMWE’s websites ships to a particular country, it’s best to access them based on the languages available. 

Generally speaking, there are three types of shipping methods offered by ROMWE, which are Economic Shipping, Standard Shipping and Express Shipping. While all three shipping options are available in the United States store, not all may be available for country or regions specific stores.

Please take note that these delivery times and free shipping order values are dependent on the destination country and can also change from time to time. 

ROMWE Economic Shipping

The Economic Shipping method is the most affordable but also takes the longest to arrive. The average shipping time ranges between 15 to 30 days with a free shipping option available when order above a certain order threshold.

ROMWE Standard Shipping

The Standard Shipping method offers faster delivery times than Economic Shipping, but it is also slightly more expensive. The average shipping time ranges from 12 to 25 days and free shipping is also available above a certain order value. 

ROMWE Express Shipping:

Express shipping is ROMWE’s premium shipping method and offers the fastest delivery times at a more expensive price than the Standard and Economic Shipping method. The average Express Shipping time takes anywhere between 8 – 10 days and is mostly available for orders to the United States and Canada. 

Does ROMWE Offer Free Shipping? 

ROMWE offers free shipping to all countries, if the order value passes a certain amount. Please bear in mind that the order value threshold depends on the destination country. 

Below, you’ll find the order thresholds generalized for some of the countries and regions. For more accurate information, please refer to the information on ROMWE’s website. 

  • Free Shipping to United States: Orders above $19 – $159+
  • Free Shipping to Europe: Orders above €60 – €90+
  • Free Shipping to Asia: Orders above $89+
  • Free Shipping to Africa: Orders above $89 – $120+
  • Free Shipping to Australia: Orders above AU$69

In addition to minimum order thresholds there are also various discount programs and special promotions that enable free shipping on ROMWE. These are typically seasonal and can be applied on the checkout page. 

How to Track ROMWE Orders?

Tracking ROMWE orders is straightforward and can be done by logging into your account. There, you’ll be presented with a wide variety of options, including a link to the tracking information. Here is how to do it: 

  • Step 1: Login to your ROMWE account after you have placed your order and successfully completed the checkout process. Then, click on “My Orders”, which can be found on the top navigation bar.
  • Step 2: Click “View Details” where you can see all purchased items. They are displayed based on order date, order number, and type of item. Then, click on “View Details”, where you’ll be able to find shipping, tracking and order information.
  • Step 3: Click on “Track”, so that you can see all order tracking details. In particular you will be able to track four different shipping stages, which are: order placed, processing, shipped, and delivery. Also displayed here are shipping address, billing information and timestamps of the events. 

Where Does ROMWE Ship From?

ROMWE currently operates 5 different warehouses in the world that act as shipping, distribution and processing hubs. These warehouses are located in the United States (California & New Jersey), China (Nanjing), United Arab Emirates (Dubai) and Belgium (Brussels).

While most items may be physically produced in Asia, all of their clothing items and accessories are sent to their distribution centers for shipping. This helps ROMWE lower delivery times and also process orders faster than having a single distribution center at the place of manufacturing.

What Carriers Does ROMWE Use?

If the order is shipped from China, ROMWE typically uses China Post for the first leg, whereby the final delivery is usually carried out by a local partner at the destination country. 

For shipments to the United States, ROMWE mainly uses USPS for economic and standard delivery, and DHL or FedEx for express deliveries. International express deliveries are also done through DHL or FedEx.

Does ROMWE Offer Shipping Insurance?

ROMWE offers affordable shipping insurance to certain destinations. While there isn’t any dedicated page on their website with more information on this topic, the option to add on insurance to an order can be found during the checkout process. Please take note that shipping and insurance costs are not refundable. 

What is ROMWE’s Return Policy?

ROMWE has a return policy for every localized store. In general the return policies can be divided into a US and “Other Countries” category, the latter of which applies to all other countries other than the United States. 

Return Policy for Customers in the United States

In the United States, customers have the choice to use the return label or to “self-send”. The first return is always free of charge, by using the return label. Subsequent returns are charged at $7.99 and be deducted from the buyer’s account. 

On the other hand, when self-sending, customers are required to choose their own return shipping method and also absorb any costs associated with it. 

Return Policy for Customers in Other Countries

For all other countries ROMWE charges a small return fee that ranges between $5 – $10. The exact fee depends on the customer’s location and can change from time to time. 

General Return Information 

The return process can be initiated by opening your account page and clicking on “View Orders”, where you’ll be able to select the items that you intend to return. 

Once the return has been initiated and the refund method has been finalized, you should return the order to ROMWE. After the items are confirmed to have been returned, a refund will take place, whereby the processing time can take anywhere between 7 – 10 days. 

Here are some of the most important things to keep in mind when returning items to ROMWE.

  • You are given 60 days to return unworn, unwashed, or defective items. 
  • Purchased items such as accessories like scarves, bags, lingerie, jewelry, cannot be returned due to hygiene reasons. 
  • Items that have been marked as non-returnable and free gifts also cannot be returned.
  • Ensure that the designated ROMWE address is specified. This information can be found on the return label or on the official website. 

ROMWE Ordering Process

Placing an order at ROMWE is simple and straightforward. This can be done through the official website or through the app. For reference, you may follow the guide below. 

  • Step 1: If you’re a new user, you’ll first need to register to create an account. For returning customers, you’ll simply need to log in to your existing account. 
  • Step 2: Click “Add to Bag” once you see an item that you would like to purchase. This will add the respective item into your cart.
  • Step 3: After you’ve added all of your items, you should click on “View Bag” where you can review your selection and proceed to the checkout page. 
  • Step 4: The last step requires you to fill out your shipping details and select your shipping and payment methods. Once these details are in order, simply select “Place Order” and you’re done. 

ROMWE Free Shipping & Discount Coupons

ROMWE runs various promotions by offering free shipping and discount coupons throughout the year. While some of them are available directly on their website, there are also coupon websites where you’ll be able to get these codes.