When it comes to USPS package and mail delivery, most attempts are successful and items are safely left in mailboxes or at doorsteps. However, there are instances that may hinder the delivery process and the initial delivery fails.

When this happens, USPS will leave a note titled “We ReDeliver for You!” containing instructions for further action. Failure to respond to this initial notice will prompt USPS to update the tracking status with a “Reminder to Schedule Redelivery” message.

reminder to schedule delivery usps
“Reminder to Schedule Redelivery” Update from USPS

If you find yourself in this situation, it is crucial to take prompt action and schedule the redelivery of your package or mail. In this article, we will go through what steps you need to take next, why the initial delivery attempt may have failed, and also provide you with useful tips to ensure a smooth and successful delivery of your USPS package.

What to Do After Receiving This Reminder?

When you receive this notification, you should proceed to schedule redelivery on the USPS website. This process is straightforward and can be done by visiting the USPS website and following the provided instructions.

To schedule your redelivery, simply visit the USPS Redelivery page and follow the instructions accordingly. Here, you’ll be able to set your delivery details and preference.

Reasons Why Your Initial Delivery Failed

Receiving a reminder to schedule a redelivery indicates that USPS made an unsuccessful initial attempt to deliver your package or mail item to your address. Several factors may have contributed to this, which we’ll be exploring in this section.

The Recipient Was Not Available

One of the common reasons for a failed delivery attempt is when the recipient is not available at the delivery address. This can happen if they are away from home, at work, or running errands during the attempted delivery.

Certain packages or mail items may require a signature upon delivery, and if the recipient is not present to sign for it, USPS will not leave the item unattended. In this scenario, they will make subsequent attempts for redelivery or hold the package for pickup at a nearby post office, depending on the specific instructions provided.

An Incorrect or Incomplete Address Was Used

An incorrect or incomplete address is another common reason for a failed delivery attempt, prompting the recipient to schedule a redelivery. If the address provided on the package or mail item is inaccurate or missing essential information, it becomes challenging for the postal carrier to locate the recipient or the intended delivery location.

In such cases, USPS may not be able to complete the delivery and will need additional information or correction of the address to ensure successful redelivery. If you’re scheduling redelivery, make sure that USPS has the correct delivery address.

The Delivery Address Is In a Limited-Access Location

Limited-access locations pose a challenge for USPS delivery drivers. These locations include gated communities, apartment complexes, or secure buildings where the postal carrier may not have been able to gain entry.

If the recipient lives in any such area, they should provide the necessary access codes or instructions to ensure a smooth delivery process. Alternatively, they may have the mail or package delivered to an alternate location.

There are Safety Concerns

When safety concerns arise at the delivery address, such as a dangerous dog or an unsafe environment, USPS prioritizes the well-being of their postal carriers and may refuse to make the delivery for their safety.

The Mailbox Was Full

If your mailbox is full and cannot accommodate additional mail, it may lead to a failed delivery attempt. USPS may not be able to leave the package or mail item and may require you to clear space in the mailbox or provide an alternative delivery location.

There Was Nowhere to Leave Package

In instances where there is no suitable location to leave the package, such as an unprotected area or a doorstep obstructed by other items, USPS may be unable to complete the delivery.

They prioritize the safety and security of the package and will require alternative arrangements, such as scheduling redelivery or holding the package for pickup at a local Post Office.

What Happens If You Do Not Take Action

If you do not take action and schedule redelivery, USPS will hold the mail or package for a specific period of time. However, if the item is not picked up within 15 days (or 5 days for Priority Mail Express), it will be returned to the sender.

Therefore, it is important to be proactive and make necessary arrangements to ensure timely delivery or pickup to avoid any inconvenience or return of the item.

Alternatives to Scheduling Redelivery

For recipients who experienced delivery failures due to circumstances like limited accessibility or not being available during the delivery time, there are alternatives to scheduling redelivery.

The following section elaborates on these alternatives and provides further information on how to proceed in such cases.


Self-pickup is an alternative option for recipients who prefer to retrieve their package in person instead of scheduling redelivery. To do this, you can visit the local post office mentioned in the delivery notice during their business hours and present a valid ID along with the notice or tracking number to claim your package.

Redirect Mail

If your initial delivery attempt failed due to limited accessibility or unsuitable conditions, redirecting your mail to a more accessible location is an option to consider. To do this, you can request a mail forwarding service from USPS.

Once you provide the new address, USPS will redirect your mail or package to the specified location, ensuring it is delivered to a place that is more convenient or where it can be safely left. 

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Gerrit Poel

Co-Founder & Writer
at freightcourse

About the Author

Gerrit is a certified international supply chain management professional with 16 years of industry experience, having worked for one of the largest global freight forwarders.

As the co-founder of freightcourse, he’s committed to his passion for serving as a source of education and information on various supply chain topics.