When it comes to shipping with FedEx, there is a high probability that your order will be delivered on or before the estimated arrival time. However, it is important to note that certain scenarios may hinder your package’s timely delivery.
Inclement weather is one of the more common factors that can cause disruptions to schedules and deliveries. When that happens, you may receive a tracking status update called “Shipment Exception Weather Delay”.
Inclement weather conditions can vary, but some examples include heavy rain, snowstorms, hurricanes, and strong winds. In such a situation, FedEx will assess the situation and determine the best course of action to ensure your package’s timely delivery.
In this article, we will explore the reasons behind these weather delays, how FedEx handles them, what you can do to manage the timely delivery of your package, and more. So, without further ado, let’s begin!
What Types of Weather Conditions Can Cause Your FedEx Package to Get Delayed?
When shipping packages with FedEx, various weather conditions can potentially cause delays in the delivery process. These weather conditions can have a significant impact on transportation vehicles and can even damage the packages themselves, leading to delays.
In order to provide a better understanding, let’s explore some of the most common weather conditions and how they affect the delivery of your FedEx package.
- Flooding: Flooding can lead to road closures, making it difficult for delivery vehicles to reach their intended destinations. This can result in delays in the delivery of packages.
- Severe storms: Heavy rain, thunderstorms, hurricanes, or blizzards, can also disrupt the normal operations of delivery services. These weather conditions can make it unsafe for delivery drivers to be on the roads, resulting in FedEx holding off the delivery until it is safe.
- Extreme temperatures: Extreme heat or cold can also affect the operation of delivery vehicles. If the vehicles are not equipped with proper temperature controls, extreme temperatures can potentially damage the packages being transported. To prevent any damage to the packages or to ensure the safety of their personnel, delivery companies may choose to delay shipments during periods of extreme temperature.
- Heavy snowfall: Snowstorms can make roads and pathways impassable, resulting in significant traffic congestion and potential closures. The accumulation of snow can create treacherous conditions for delivery personnel, making it unsafe for them to navigate and deliver packages.
- Ice storms: Ice storms, characterized by the accumulation of ice on roads, sidewalks, and vehicles, pose severe road hazards for delivery personnel. The icy conditions make it extremely difficult to maneuver and can lead to accidents and injuries.
- High winds: Strong gusts of wind can create a multitude of challenges for package delivery. The forceful winds can pose risks to delivery drivers, making it harder for them to maintain control and navigate through various routes.
- Tornadoes & hurricanes: Tornadoes and hurricanes bring about strong winds and torrential rain, and often result in power outages and road closures. The safety of delivery personnel is of utmost importance, and in such extreme weather conditions, their ability to carry out deliveries is severely compromised.
- Hailstorms: Hailstorms are one of the weather conditions that can potentially cause delays in the delivery of your FedEx package. Hail, with its hard and icy pellets, can be quite damaging, especially if packages are not adequately protected.
- Dense Fog: Fog is known for reducing visibility, and when it becomes dense, it can create hazardous conditions for delivery personnel. Navigating through thick fog can be extremely challenging, obscuring road signs and making it difficult to spot other vehicles or pedestrians.
- Sandstorms: Sandstorms, characterized by strong winds carrying sand and dust particles, can create visibility issues and affect the performance of delivery vehicles. The swirling sand can cause damage to the exteriors of vehicles, impairing their functionality.
- Heatwaves: Prolonged periods of extreme heat can have various impacts on the delivery of your FedEx package. Excessive heat can take a toll on vehicles, causing them to overheat or experience breakdowns, and even the delivery drivers.
How Long Do These Delays Last?
The duration of such delays can vary depending on several factors. These factors include the intensity of the weather event, the accessibility of the affected areas, and the availability of alternate routes or transportation modes.
Minor weather delays typically last between 2 to 3 days on average. These delays may occur when a moderate weather event temporarily hampers the smooth operation of delivery services. For example, during a severe blizzard, delivery services may be suspended for several days until it is safe for personnel to operate and transport packages.
On the other hand, major weather delays can last up to a week or longer. These delays are caused by significant weather events that severely impact the transportation infrastructure. For instance, if a major road or transportation route is blocked due to flooding or debris caused by a storm, it may take time to clear the area and restore normal operations.
During such major weather delays, FedEx and other shipping services work diligently to minimize the impact on their customers. They may reroute shipments through alternate routes or utilize different transportation modes to ensure timely delivery as soon as weather conditions permit.
FedEx’s Risk Management during Weather Delays
As a leader in the industry, FedEx understands the importance of risk management, especially during weather delays. Adverse weather conditions can significantly impact the transportation industry, causing delays and disruptions in the delivery process.
With that in mind, FedEx has developed robust risk management strategies to mitigate the effects of weather delays and ensure that customer satisfaction remains a top priority. These include the following:
Prioritizing Employee Safety
FedEx places the utmost importance on employee safety. As a responsible organization, they understand that ensuring the well-being of their employees is crucial.
One of the key aspects of FedEx’s risk management during weather delays is the establishment of strict safety protocols and guidelines for their employees. These protocols provide clear instructions on navigating through challenging weather conditions, ensuring that employees are well-prepared and equipped to handle any potential risks.
Moreover, FedEx understands the importance of providing its employees with the necessary training and resources to handle weather-related risks effectively. Through comprehensive and ongoing training programs, employees are equipped with the knowledge and skills needed to assess risks, make informed decisions, and take necessary precautions to ensure their own safety and the safety of others.
Ensuring Packages Are Maintained in Good Condition
As part of its risk management strategy, FedEx implements various measures to ensure that your packages are protected and maintained in good condition. One of the key steps they take is to use appropriate packaging materials that provide adequate protection against any weather-related challenges.
This helps to safeguard your shipment from any potential damage caused by rain, snow, or extreme temperatures. Additionally, FedEx follows strict storage and handling protocols that are specifically designed to minimize the impact of weather on package integrity.
These protocols ensure that your packages are stored in a controlled environment, minimizing the risk of any weather-related delays or damages.
FedEx also makes necessary schedule adjustments to minimize disruptions and ensure timely delivery. By closely tracking weather patterns, they can proactively optimize routing and logistics, allowing their packages to navigate around areas with severe weather conditions.
This strategic approach helps them mitigate risks and ensures that their customers’ shipments arrive on time. Moreover, their estimated time of arrival typically includes a buffer duration to offset any unforeseen delays and manage customer expectations.
Communicating with Their Customers
FedEx also prioritizes keeping their customers informed about the details of their packages. They take proactive measures to provide them with up-to-date tracking information. By doing so, they ensure that customers have real-time visibility into the status of their packages.
In addition to providing tracking information, FedEx goes the extra mile to offer alternative solutions during weather delays as they are aware that unexpected weather conditions can significantly impact delivery schedules.
To mitigate any inconvenience caused to their customers, FedEx offers options such as rescheduling deliveries or rerouting packages to alternative locations. This not only helps in managing their customers’ expectations but also allows them to plan accordingly.
How to Manage Weather Delays with FedEx?
When it comes to managing weather delays with FedEx, there are a few key steps you can take that can help ensure smooth deliveries and minimize disruptions. Some of these are listed below:
- Contact FedEx’s Customer Support Team – FedEx’s dedicated team is well-equipped to assess the situation and provide you with an updated timeline for your package delivery. They will also keep you informed about any changes in the status of your shipment.
- Monitor Status Updates – Also, make it a habit to monitor status updates regularly. By checking for tracking updates, you can stay informed about the progress of your package and be prepared to receive it once the weather conditions have improved and a new estimated time of arrival (ETA) is provided.
- Plan Delivery Ahead of Time – It is also advisable to plan ahead for inclement weather delays or other unforeseen circumstances. This is particularly important for time-sensitive packages. So, by considering potential weather disruptions, you can make necessary arrangements to have your item delivered earlier and ensure you receive them well within the expected timeline.
- Insure Your Package – Unpredictable weather conditions can pose a risk to the safety of your shipment. However, by insuring your package, you can have peace of mind knowing that you are protected in case of any damage or loss caused by adverse weather conditions.
Co-Founder & Writer
About the Author
Gerrit is a certified international supply chain management professional with 15 years of industry experience, having worked for one of the largest global freight forwarders.
As the co-founder of freightcourse, he’s committed to his passion for serving as a source of education and information on various supply chain topics.